This is the first of a three-part series on Ratan Tata, who on 28th December 2012, stepped down from his position as fifth Chief Managing Director (CMD) of the 144-year old Tata Group. This article focuses on the surprising humility of Ratan Tata, one of India’s most eminent business personalities, a man who in his tenure of over 20 years as CMD (from 1991-2012) led the Tata Group to international prominence.
Based on a translation of an article by Girish Kuber in the Sunday edition of Loksatta dated 23 Dec 2012
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The employees at Bombay House, Tata Group’s corporate headquarters at Mumbai, will tell you that when Ratan Tata, head of India’s largest industrial conglomerate, enters the building to begin the day’s work… nothing extraordinary occurs!
There is no flurry of activity, no hushed tones. There is nothing to indicate that “the boss is on the way.” The only excitement is among a band of happy dogs who crowd around Ratan Tata’s car as soon as it enters the gate. This is not surprising because, when he steps down from the car, Ratan Tata habitually pets a few of the dogs, and indulges them a bit. The Tata’s have a long history of being dog lovers, so he gives no thought to ‘what will people say’ about this nor, will you ever find him making statements about “These Indian dogs…” etc.. And then, just like an ordinary employee, he joins the queue to enter the lift. There is no separate ‘reserved’ entrance for Ratan Tata.